Our Team

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Jane Matthews

Director of Members Operations & Services

As the Director of Members Operations & Services at ROOM, Jane brings over three decades of experience in member engagement and operational excellence. She is dedicated to fostering supportive and inclusive environments to build engagement and community.

Jane is passionate about creating inclusive communities by building meaningful relationships with all stakeholders and ensuring their needs are met with the highest level of service. With a background in strategic planning and project management, Jane has successfully led numerous initiatives that have enhanced member satisfaction and streamlined operations.